12.4 Putting It Together: Making Decisions

As written earlier,  Studies found that a typical organization can more than double their decision-making capabilities.

Decision effectiveness and financial results correlated at a 95% confidence level for literally every country, industry, and company size in the sample studied by Marcia Blenko and her associates1. Organizations make decisions every day—from who to hire, who to fire, what products to produce, and what services to provide their fellow people. Understanding the decision-making process, where you’ll encounter its obstacles, and the tools that are available to help make those decisions are key to an organization’s success.

You can be creatively talented at solving problems or you can just know the ins and outs of decision making like the back of your hand. Either way, becoming a master at this process will make you invaluable to the organization that relies on you for its success.

Photograph of a hallway lined with doors. One door is bright yellow while the others are white.
1. Blenko, Marcia W., Michael Mankins, and Paul Rogers. “The Decision-Driven Organization.” Harvard Business Review. June 2010. Accessed April 15, 2019. https://hbr.org/2010/06/the-decision-driven-organization.


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